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San Diego State University

Office of the Ombudsman

About the Student Ombudsman’s Office

Our Staff

photo of Marit BessesenMarit Bessesen
Student Ombudsman

Marit Bessesen is currently the Student Ombudsman at San Diego State University. Marit protects the rights and interests of students and advocates for them to address and resolve issues and concerns that may arise. She guides students with a complaint through normal and/or official channels for redress and acts as a mediator in the resolution of conflict. Marit advises students of their rights and delineates procedures to be followed in filing a grievance with the Student Grievance Committee and assists the complainant with the presentation of materials. She conducts investigations with tact, diplomacy and discretion in an effort to support the student.

Marit is a graduate of the University of Wisconsin, where she earned a B.A. Degree in English Education in 2000. Marit taught high school and middle school Language Arts before attending Saint Mary's University of Minnesota, where she achieved a Master's of Arts Degree in Human Development.  During this time she served congruently as an advisor for Career Services at Winona State University.

Marit has served as the Student Ombudsman at SDSU since 2008. She is also a member of the National Association of Student Personnel Administrators (NASPA) and completed training at the National Conflict Resolution Center in San Diego. Her work with these organizations allows her to stay on top of current issues and emerging trends to more effectively serve the students, faculty and staff at SDSU.

photo of Karla RamirezKarla Ramirez
Administrative Support Coordinator

Karla is the Administrative Support Coordinator and often, the initial point of contact in the Office of the Student Ombudsman. She started working as a student assistant for the office in 1998 while completing her degree at SDSU and has since continued working as a staff member of the campus community. Karla obtained a Bachelor's degree in Psychology and a Master's of Arts degree in Postsecondary Educational Leadership with a Specialization in Student Affairs from San Diego State University in 2001 and 2009 respectively.

She enjoys working with the students and members of the University community that contact the Student Ombudsman’s Office seeking assistance, directions to the appropriate department on campus, or just need to “vent” away their frustration.

Karla also serves as the Student Grievance Committee Secretary.

Who does the Office of the Student Ombudsman report to?

Our office is in the Student Affairs division, and reports to the Office of the Vice President of Student Affairs. However, this does not change the fact that we are an independent office that maintains confidentiality and neutrality.