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San Diego State University

SDSU College of Education - Technolog Help Desk

Equipment

Use the Request New Equipment form to submit an instructional equipment request.

Once we receive your request, we will use the following process:

  1. The Technology Support Group will rate the request according to the College's current inventory and your Department Technology Plan.
  2. The Technology Support Group will create a list of all requests.
  3. The Dean's office will prioritize the list across the Departments and submit the list for funding.

During this process a member of the Technology User Services may contact you for additional information concerning the item that you need.

We will implement this new process to make better purchasing decisions during the tight budget years. Secondly we will have a current equipment list when funding becomes available throughout the year. Once the equipment is received from shipping we use the following procedure:

  1. The help desk manager will determine who the equipment belongs to and match the item to the purchase request.
  2. The inventory manager will inventory the new equipment and complete the warranty information.
  3. The help desk will load and configure the equipment.
  4. The help desk will arrange a time to deliver the equipment